Privacy Policy

1. Introduction

Welcome to AstroAlert, operated by Mobulding (“we”, “us”, “our”).
We are committed to protecting your privacy and ensuring transparency regarding how your data is collected, used, and stored.

This Privacy Policy explains what information AstroAlert collects, how we use it, and what rights you have.

If you have any questions, you can contact us at:
📧 contact@astroalert.app

2. Information We Collect

AstroAlert collects only the information necessary to provide personalized astronomical alerts and app functionality.

2.1. Information You Provide Directly

  • Email address (when creating an account)

  • Password (securely hashed via Firebase Authentication)

  • Language preferences

  • Subscription information (through Apple/Google, but not your full payment details)

2.2. Information Collected Automatically

  • Approximate or precise location (with your explicit consent)
    → Used only to calculate celestial passages above your position.
    → Never stored permanently.

  • Device information (OS version, app version, device model)

  • Crash logs & performance data (via Firebase Crashlytics)

  • Anonymous usage analytics (e.g., feature usage)

2.3. Subscription & Payment Information

We do not store or access your credit card information.
All payments are processed securely through:

  • Apple App Store (In-App Purchases)

  • Google Play Billing

We receive only subscription status updates (active, canceled, expired).

3. How We Use Your Information

We use your data for the following purposes:

  • To determine when a satellite, planet, comet, or astronomical object passes above your location

  • To send real-time notifications when a noteworthy passage occurs

  • To manage your user account and settings

  • To provide customer support

  • To improve the app’s performance and reliability

  • To manage your subscription and premium features

  • To comply with legal obligations

We never sell, rent, or share your personal data with third parties for marketing purposes.

4. Location Data

AstroAlert uses your location only to compute astronomical events visible from your area.

  • Your precise location is never stored long-term in our servers.

  • You may disable location access anytime in your device settings.

  • Without location access, some features may not work (event detection, notifications).

5. Data Storage and Security

All user data is securely stored using Google Firebase (Google Cloud).

Measures include:

  • Encrypted connections (HTTPS)

  • Password hashing

  • Restricted database rules (user-specific access only)

  • Regular monitoring of access patterns

We take reasonable steps to protect your information, but no system is 100% secure.

6. Third-Party Services

AstroAlert uses the following trusted third-party providers:

  • Firebase Authentication (account login)

  • Firebase Firestore (storing user preferences)

  • Firebase Cloud Functions (processing astronomical calculations)

  • Firebase Crashlytics (crash reports)

  • Apple In-App Purchases / Google Play Billing (subscriptions)

Each third-party service has its own privacy policy.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold

  • Request correction or deletion

  • Disable location access

  • Opt-out of analytics

  • Request a copy of your data

  • Delete your account

To exercise any of these rights, contact us at:
📧 contact@astroalert.app

We will respond within a reasonable timeframe.

8. Children’s Privacy

AstroAlert is not intended for children under 13 years old (or equivalent minimum age in your region).
We do not knowingly collect data from children.

If you believe a child has created an account, contact us to remove it.

9. International Users

Your information may be processed in countries where Firebase or Apple/Google operate servers.
We ensure appropriate safeguards to protect your data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
If changes are significant, we will notify you within the app.

The latest version is always available at:
🔗 https://astroalert.app/privacy-policy

11. Contact Us

If you have questions, concerns, or requests regarding your personal data, you may contact us at:

📧 contact@astroalert.app
🏢 Mobulding